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IBM is one of Ireland’s leading providers of advanced information technology, products, services and business consulting expertise. We are dedicated to helping our clients innovate and succeed through the end-to-end transformation of their business models and the application of innovative technology and business solutions.

IBM has a long history in Ireland, having opened our first office here in 1956. Today, IBM Ireland has nationwide responsibilities for sales, marketing and service. Our globally integrated international missions in manufacturing and development operations include a Technology Campus in Mulhuddart, Co. Dublin and software development laboratories in Dublin, Cork and Galway; with a European Sales and Support Centre in Blanchardstown, Dublin.

As one of Ireland’s leading corporate citizens, IBM Ireland provides support for initiatives in three areas: education, environment and employee volunteer efforts. IBM employees are encouraged to volunteer at schools and not-for-profit organisations – with the resources of the company behind them. In 2007, IBM, our employees and retirees contributed cash, technology and expertise to a wide range of worthy causes across Ireland.

IBM in Ireland is made up of a diverse workforce of over 3,000 employees working across a broad range of businesses and locations:

IBM Technology Campus, Dublin opened in 1997 and has evolved from a manufacturing base to include the ever-expanding IT Services market plus Research & Development in Software and Integrated Supply Chain (ISC). IBM businesses operating on the Campus now include: ISC Systems Group, Global Procurement, IT Services, IBM Software, Business Continuity Services & Recovery Services, IBM Wireless & RFID Centre of Excellence and IBM Innovation Centre

The ISC Systems Group is involved in the manufacturing assembly of the IBM System i,p and z server ranges and delivering hardware and software products to our clients across Europe, Asia Pacific and the Americas.

Since its inception, IBM Software Group (SWG) in Cork, Dublin and Galway, has carried out a wide range of business functions including: development, product support, and the creation of model-based solutions. It has excellent relationships with Irish Academia and actively involved in many professional organisations and standards bodies. Software Group in Ireland is made up of three main brands: Information Management, Lotus and Tivoli. There is also a team working for Systems Group in the area of High Performance Computing.

The ibm.com Sales Centre opened in 1996 at Ballycoolin, Dublin, just 98 days after it was first announced. This Centre combines the functions of a typical call centre with the power of the Internet, creating a dynamic direct sales channel for IBM clients. The Centre has become one of IBM's leading European ‘dot.com’ centres, attracting employees from almost twenty different countries to work in its dynamic and vibrant environment. It provides a fast and easy access to IBM products, solutions and business expertise for IBM clients throughout 29 countries in 12 languages.

The Ballycoolin location is also home to IBM Dublin Integrated Delivery Centre. Dublin IDC delivers excellence in effective IT support such as help desk, operations and technical server support, to IBM clients across Europe. It has transformed the way we deliver operational IT service to our clients, by providing server and network operations management, call centre and service management in five languages via the phone, email or web.

IBM Global Services is one of the largest employers of consultants and technical support personnel in Ireland, offering customers of all sizes a broad range of capabilities -- consulting, IT services, hardware, software, technical support, research and financing.

The IBM Global Business Services helps businesses from across all sectors realize the full value of information technology. With consultants and professional staff in more than 160 countries globally, IBM Global Business Services is the world's largest consulting services organisation.

Working with the world's leading global companies as well as the top Irish businesses, IBM Global Business Services provides clients with business process and industry expertise, and the ability to translate that expertise into integrated, adaptive, on demand business solutions that deliver bottom-line business value.

Global Technology Services offers a range of IT services including: Server and Storage, Security and Privacy, Business Continuity and Resilience, Managed Services, Maintenance and Technical Support Services, Integrated Communications Services and End User Services.

Established in 1991, the IBM International Treasury Centre was originally set up as a shared service centre to manage IBM's treasury operations in Europe. Its role has now expanded to become IBM's global "internal bank" providing deposit, loan and foreign exchange facilities to nearly 200 IBM entities in over 50 countries worldwide.

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